Insights on Generations, Leadership, and the Future of Work
Welcome to the GenShift Podcast
The GenShift Podcast, hosted by generational strategist Katherine Jeffery, explores how Traditionalists, Baby Boomers, Gen X, Millennials, Gen Z, and even Gen Alpha shape today’s workplace and relationships. Each episode features real conversations across generations, offering fresh insights into leadership, collaboration, and connection. Subscribe to learn how to bridge generational divides and thrive in a multigenerational world.
I’m thrilled to introduce you to something I’ve been dreaming about for a long time—the GenShift Podcast.
For years, I’ve spoken with leaders and teams all over the world about generational differences. What I’ve found is this: when we don’t understand each other across generations, we often slip into frustration, stereotypes, or disconnection. But when we do understand each other? That’s when collaboration, empathy, and innovation really take off.
That’s the heart of GenShift.
Each episode brings together real voices from different generations—from Traditionalists to Gen Z, and even the emerging Gen Alpha. We’ll talk about:
What shaped each generation’s worldview
How those values show up at work and in relationships
The challenges and stereotypes we face
And how we can build stronger bridges across our differences
You’ll hear honest conversations, personal stories, and insights that can help all of us navigate life, work, and leadership in more intentional ways.
Whether you’re leading a team, starting out in your career, or simply curious about how generations shape our world, I think you’ll find something here for you.
I can’t wait to share these conversations with you.
Lost in Translation? How Generational Language Gaps Undermine Communication at Work
Language is always evolving—and in today’s multigenerational workplace, even a simple period or emoji can lead to major misunderstandings. This post unpacks how generational communication styles differ and why it matters for collaboration, trust, and team dynamics. With real-world examples and actionable tips, you’ll learn how to build stronger connections across generational lines—no translation required.
Remember when flip-flops were called thongs? If that rings a bell, you’re probably a Boomer or Gen Xer—and you’ve likely had to adapt your language over the years. The truth is, language is constantly evolving, and in today’s multigenerational workplace, what feels normal or harmless to one person may come across as awkward—or even passive-aggressive—to another.
These misunderstandings aren’t just about words. Tone, punctuation, emojis, slang, and even communication platforms carry unspoken rules. And those rules vary significantly by generation.
Communication Is More Than What You Say
Consider a few common misfires that happen every day at work:
Ending a message with a period might feel professional to some, but cold or abrupt to others. “Thanks.” can feel sincere—or like something’s wrong.
A thumbs-up emoji might seem efficient or encouraging to one person and dismissive to another.
Short replies like “K” or “Noted” may read as clear and direct, or as irritated and emotionally distant, depending on who’s reading.
Slang like “That’s cap” or “I’m dead” can add humor and personality for some—but leave others confused or concerned.
A long email may feel thorough and respectful to an older colleague but inefficient or unnecessarily formal to a younger one.
Feedback like “This needs work” might be seen as honest and helpful—or as unnecessarily harsh without context.
What’s happening here isn’t bad intent. It’s misaligned expectations, shaped by generational norms and different understandings of tone.
Why It Matters
These small communication mismatches can create big ripples. They affect how we build trust, give feedback, interpret tone, and collaborate across teams. Without realizing it, we may offend, confuse, or alienate colleagues simply because we’re not speaking the same generational language.
When these moments go unacknowledged, they can lead to unnecessary tension or even fractured relationships:
“She’s overreacting.”
“He’s being rude.”
“They just don’t get it.”
In reality, we may just be talking past each other.
What You Can Do
You don’t need to memorize every emerging acronym or abandon your natural communication style. But cultivating awareness—and a bit of humility—can make a big difference. Try asking yourself:
How might this message be interpreted by someone from a different generation?
Am I relying on tone or shorthand that could be unclear or misread?
Could I clarify my intention with a few extra words or a change in format?
Even better, make space for your team to talk about their communication preferences. Clarifying norms around tools, tone, and timing can reduce misunderstandings and build stronger working relationships across generations.
The Bottom Line?
Language is always shifting—and so is the workplace. But with curiosity and care, we can adapt together. Because good communication isn’t just about what you say. It’s about how—and to whom—you say it.
Let’s keep the conversation going, no translation required.